1. Agreement to Terms

Welcome to InstaBoost.io ("we," "us," "our," or "Company"). These Terms and Conditions ("Terms," "Terms of Service," or "Agreement") govern your access to and use of our website located at instaboost.io and all related services, features, and content (collectively, the "Services").

1.1 Acceptance of Terms

By:

• Creating an account on InstaBoost.io
• Placing an order for our services
• Accessing or browsing our website
• Using any of our services or features

You acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date at the top of this page
• Material changes will be notified via email to registered users
• Continued use of Services after changes constitutes acceptance
• You should review these Terms periodically

1.3 Additional Terms

Certain services may be subject to additional terms and conditions. By using those services, you agree to any applicable additional terms, which are incorporated into these Terms by reference.

2. Services Description

2.1 Nature of Services

InstaBoost.io is a digital marketing platform that provides social media marketing services, including but not limited to:

• Audience Development Services: Marketing campaigns designed to help grow your social media follower base
• Engagement Marketing: Services to increase post interactions including likes, comments, and shares
• Content Promotion: Promotional campaigns to help your content reach wider audiences
• Social Media Strategy: Consulting and guidance on social media growth

2.2 Platform Coverage

Our services are available for multiple social media platforms including, but not limited to:

• Instagram
• TikTok
• YouTube
• Facebook
• Twitter/X
• Spotify
• LinkedIn
• And other platforms as listed on our website

2.3 Service Methodology

2.4 No Platform Affiliation

InstaBoost.io is an independent service provider and is not affiliated with, endorsed by, or officially connected with Instagram, Meta, TikTok, ByteDance, YouTube, Google, Facebook, Twitter, X Corp, or any other social media platform mentioned on our website.

3. Eligibility & Account Registration

3.1 Age Requirement

3.2 Account Creation

To access certain features and place orders, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized account access

3.3 Account Security

You are solely responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Any losses resulting from unauthorized use of your account

3.4 One Account Per Person

You may only maintain one active account. Creating multiple accounts may result in suspension or termination of all accounts without refund.

4. User Obligations & Responsibilities

4.1 Your Responsibilities

As a user of InstaBoost.io, you agree to:

• Provide Accurate Information: Supply correct social media profile URLs, usernames, and order details
• Account Ownership: Only order services for social media accounts you own or have authorization to manage
• Content Compliance: Ensure your social media content complies with platform terms of service
• Platform Guidelines: Maintain accounts in good standing with respective platforms
• Legal Compliance: Use our services in compliance with all applicable laws and regulations

4.2 Social Media Account Requirements

For successful service delivery, your social media accounts must:

• Be publicly accessible (not private/locked)
• Be active and in good standing with the platform
• Not violate platform community guidelines or terms of service
• Have accurate profile information
• Not be subject to any restrictions or limitations

4.3 Information Accuracy

5. Orders & Payment

5.1 Placing Orders

When you place an order on InstaBoost.io:

• You are making an offer to purchase services at the listed price
• Orders are subject to acceptance by us
• We reserve the right to refuse or cancel any order
• Order confirmation will be sent to your registered email

5.2 Pricing

• All prices are listed in USD (or local currency) and are subject to change without notice
• Prices displayed at the time of order placement will be honored for that order
• We reserve the right to correct pricing errors
• Promotional prices and discounts are subject to terms specified at the time of offer

5.3 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
• PayPal
• PayHere (for Sri Lankan customers)
• Cryptocurrency (Bitcoin, Ethereum - where available)
• Other methods as displayed on our payment page

5.4 Payment Processing

5.5 Payment Terms

• Payment is due immediately upon order placement
• Service delivery begins after successful payment confirmation
• Failed payments will result in order cancellation
• You authorize us to charge your payment method for all purchases

5.6 Billing Disputes

If you believe you have been incorrectly charged, contact us within 30 days at support@instaboost.io with your order details.

6. Service Delivery & Performance

6.1 Delivery Timeframes

Service delivery times vary by package and are specified in your order confirmation:

• Instant Services: Begin within minutes to hours after payment
• Standard Services: Begin within 24-72 hours
• Gradual/Organic Services: Delivered over days or weeks as specified

6.2 Service Completion

Completion times depend on:

• Order quantity and package type
• Delivery speed selected (instant vs. gradual)
• Platform availability and restrictions
• Account status and content quality

6.3 Performance Standards

6.4 Service Monitoring

You can monitor your order status through:

• Your account dashboard
• Real-time order tracking
• Email notifications for order updates

6.5 Delivery Delays

In case of delays, we will:

• Notify you via email
• Provide updated delivery estimates
• Offer refund options if delay exceeds promised timeframe significantly

7. Refunds & Cancellations

7.1 Refund Policy Overview

Refunds are subject to the terms outlined in our separate Refund Policy. Please review our Refund Policy for complete details.

7.2 Refund Eligibility Summary

• Before Service Starts: Full refund available if canceled within 24 hours of purchase
• Service Not Delivered: Full refund if we fail to initiate campaign within promised timeframe
• Partial Delivery: Partial refund for undelivered portion
• After Delivery: No refunds for services already completed

7.3 Non-Refundable Situations

7.4 Cancellation Process

To cancel an order:

• Contact support@instaboost.io immediately
• Provide your order number and reason for cancellation
• Cancellations are only possible before service delivery begins
• Once campaigns start, only partial refunds may be available

8. Prohibited Uses

8.1 Prohibited Activities

You agree NOT to:

8.2 Content Restrictions

Services may not be used to promote:

• Illegal activities or products
• Hate speech, violence, or discrimination
• Adult/NSFW content (where prohibited)
• Fraudulent or deceptive practices
• Harassment or bullying
• Misinformation or fake news
• Intellectual property violations

8.3 Platform Policy Violations

You must not use our services in any way that:

• Violates the terms of service of any social media platform
• Results in account suspension or ban
• Engages in spam or manipulative behavior
• Attempts to game or deceive platform algorithms

8.4 Consequences of Violations

Violation of these prohibited uses may result in:

• Immediate order cancellation without refund
• Account suspension or termination
• Forfeiture of any account balance or credits
• Legal action if applicable

9. Disclaimers & Warranties

9.1 Service "As Is"

9.2 No Guarantee of Results

We do not guarantee:

• Specific results or outcomes from our services
• Increased sales, revenue, or conversions
• Viral content or exponential growth
• Long-term retention of metrics (follower counts, engagement rates)
• Compatibility with all social media accounts or content types
• Uninterrupted or error-free service

9.3 Results May Vary

Campaign effectiveness depends on multiple factors including:

• Content quality, relevance, and appeal
• Target audience demographics and behavior
• Platform algorithm changes and updates
• Competitive landscape in your niche
• Timing and market conditions
• Account history and reputation

9.4 Platform Changes

Social media platforms may:

• Change their policies, algorithms, or features without notice
• Suspend or ban accounts for any reason
• Remove followers, likes, or engagement at their discretion
• Implement changes that affect service delivery

We are not responsible for actions taken by social media platforms.

9.5 Third-Party Services

We are not responsible for:

• The reliability or performance of social media platforms
• Third-party payment processor issues
• Internet connectivity problems
• Actions or policies of third parties

10. Limitation of Liability

10.1 Types of Damages

We are not liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Loss of goodwill or reputation
• Service interruptions or delays
• Social media account suspension or termination
• Loss of followers, engagement, or metrics
• Damages arising from unauthorized access to your account
• Third-party actions or platform policy changes

10.2 Maximum Liability

Our total liability for any claim arising from your use of our services shall not exceed the amount you paid us for the specific service giving rise to the claim, or $100 USD, whichever is less.

10.3 Exclusions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

10.4 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or acts of God
• War, terrorism, or civil unrest
• Government actions or regulations
• Internet or telecommunications failures
• Platform shutdowns or API changes
• Power outages or technical failures

11. Indemnification

11.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless InstaBoost.io, its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable laws or regulations
• Any content you post or actions you take on social media platforms
• Any dispute between you and a third party
• Unauthorized use of our services through your account

11.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

12. Intellectual Property

12.1 Our Intellectual Property

All content, features, and functionality on InstaBoost.io, including but not limited to:

• Text, graphics, logos, icons, images
• Software, code, and algorithms
• Design, layout, and user interface
• Trademarks, service marks, and trade names

Are owned by InstaBoost.io or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

12.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal or business purposes in accordance with these Terms. This license does not include any right to:

• Resell or commercialize our services
• Collect or use product listings or descriptions
• Make derivative works of our platform
• Download or copy content (except as necessary for personal use)
• Use data mining, robots, or similar tools

12.3 User Content

You retain ownership of any content you provide to us. By using our services, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and process your content solely for the purpose of providing services to you.

12.4 Copyright Infringement

We respect intellectual property rights. If you believe your copyrighted work has been infringed, contact us at:

Email: copyright@instaboost.io

Include: Description of copyrighted work, location of infringement, your contact information, and a statement of good faith belief.

13. Termination & Suspension

13.1 Termination by You

You may terminate your account at any time by:

• Contacting our support team at support@instaboost.io
• Requesting account deletion through your account settings
• Providing written notice of termination

Upon termination, you remain liable for any outstanding payments and obligations incurred before termination.

13.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

• You violate these Terms
• You engage in fraudulent activity
• You abuse or misuse our services
• Your account is involved in chargebacks or payment disputes
• We are required to do so by law
• We discontinue services (with reasonable notice)

13.3 Effects of Termination

Upon termination:

• Your right to access and use our services immediately ceases
• Any pending orders may be canceled without refund
• Account credits and balances may be forfeited
• We may delete your account data (subject to legal retention requirements)
• Sections of these Terms that by nature should survive will remain in effect

13.4 No Liability for Termination

We are not liable to you or any third party for any termination or suspension of your account or access to our services.

14. Dispute Resolution

14.1 Informal Resolution

If you have any dispute with us, you agree to first contact us at support@instaboost.io to attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes amicably.

14.2 Arbitration Agreement

If informal resolution fails, you agree that any dispute arising from or relating to these Terms or our services shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for infringement of intellectual property rights.

14.3 Class Action Waiver

14.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14.5 Jurisdiction

You agree to submit to the personal jurisdiction of the courts located in [Your Jurisdiction] for any actions not subject to arbitration.

14.6 Time Limitation

Any claim or cause of action arising from or related to your use of our services must be filed within one (1) year after the claim arose, or it will be permanently barred.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and InstaBoost.io regarding the use of our services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by us.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms without restriction.

15.5 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and InstaBoost.io as a result of these Terms or your use of our services.

15.6 Notices

We may provide notices to you via email, regular mail, or postings on our website. You agree that electronic notices satisfy any legal requirements for written notice.

15.7 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

15.8 Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control.

15.9 Contact for Legal Matters

For any legal inquiries regarding these Terms:

Email: legal@instaboost.io
Subject: "Legal Inquiry - Terms & Conditions"